Terms of Service
Last updated: August 16, 2026
Welcome to lovenest. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or placing an order on our website, you agree to these terms.
1. General Information
lovenest is an online retailer of massage and wellness products based in the United Arab Emirates. We reserve the right to update these terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
2. Orders and Acceptance
When you place an order, you will receive an order confirmation email. This does not mean your order has been accepted. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraud.
3. Pricing and Payment
- All prices are listed in United Arab Emirates Dirhams (AED) and are inclusive of VAT where applicable.
- We accept Cash on Delivery (COD), Visa, and Mastercard.
- Payment must be received in full before orders are shipped (except for COD orders, where payment is collected at delivery).
4. Product Descriptions
We make every effort to display products and colors accurately. However, we do not guarantee that your device's display will reflect the exact color or appearance of products. Product specifications may change without notice.
5. Shipping and Delivery
Delivery times and fees are described in our Shipping Policy. We are not responsible for delays caused by courier companies, customs, weather, or other circumstances beyond our control.
6. Returns and Refunds
Our Returns & Refunds Policy governs all returns, exchanges, and refunds. Please read it carefully before purchasing.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and software, is the property of lovenest or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, lovenest shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product in question.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.
10. Contact Us
If you have any questions about these Terms of Service, please contact us at lovenest101@gmail.com.